Thank you for visiting and shopping at https://vitressa.com. Our all items offered as free shipping.

Below are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active between 24 hours to a week.

Customs, Duties and Taxes

Vitressa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Damages

Vitressa.com is responsible for damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 Yes, we ship our product all over the world.

Exlluded locations: Alaska/Hawaii, APO/FPO, US Protectorates, Middle East, Brunei Darussalam, Afghanistan, Azerbaijan Republic, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Pakistan, Tajikistan, Turkmenistan, Germany, Africa, American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, PO Box